Pocket Tutor ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our AI personal tuition chatbot app (the "App"). We adhere to the General Data Protection Regulation (GDPR) and all applicable data privacy laws in the UK.
We may collect and process the following types of information:
1. Personal Information:
- Name
- Date of Birth
- Email address
2. Usage Data:
- Interaction data (e.g., messages exchanged with the chatbot)
- Device information (e.g., IP address, device type)
- App usage patterns
3. Cookies:
- We use cookies and similar tracking technologies to enhance your experience and collect information about how you use the App.
We collect and use your information for the following purposes:
- To provide, maintain, and improve our App and services.
- To personalise your experience and offer tailored content.
- To communicate with you, including responding to your inquiries and sending updates.
- To comply with legal obligations and enforce our terms.
We process your personal data based on the following legal grounds:
- We rely on your consent to process your personal information for specific purposes.
- Processing is necessary for the performance of a contract with you.
- We may process your information for our legitimate interests, provided that these do not override your rights.
We do not sell your personal data. We may share your information in the following circumstances:
- We may employ third-party companies and individuals to facilitate our App, provide services on our behalf, or perform App-related services. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your data to comply with our legal obligations, resolve disputes, and enforce our agreements.
Under the GDPR, you have the following rights regarding your personal data:
- You have the right to request copies of your personal data.
- You have the right to request that we correct any information you believe is inaccurate or incomplete.
- You have the right to request that we erase your personal data, under certain conditions.
- You have the right to request that we restrict the processing of your personal data, under certain conditions.
- You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
- If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us using the form on our website.
We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us using the form on our website.